1.             Personal stability, flexibility, energy and commitment to working with people recovering from severe mental illness

2.            Current CPR and First Aid certification; driver’s license and safe driving record; reliable transportation.

3.            Excellent verbal and written communication skills.

4.            Formal training at a Master’s degree level in human services and/or at least five years’ experience working with people recovering       from severe mental illness in psycho-social programs.           

5.            Two years of experience in a supervisory capacity with evidence of team work development and leadership.

6.            Understanding of psycho-social rehabilitation concepts and implementation including assessment, IRP development, crisis intervention, working knowledge of community based services and resources.

7.            Meet credentialing and privileging requirements as set out in Policy and Procedures.



  1. Oversee upkeep of assigned facilities; ensure that Health & Safety standards are met and that a safe environment is provided for staff and members.  Ensure that the program and physical environment of members are safe, clean, and in accord with applicable agency policies or administrative regulations.

  2. Take part in all agency sponsored training programs required by supervisor.

  3. Responsible for interviewing, developing, scheduling, training and day-to-day supervision of Community Support Advocates.

  4. Assist Team Leader with clinical case reviews.

  5. The Assistant Team Leader supports and assists the Team Leader with the daily responsibilities of the Team.

  6. Review referrals and facilitate placement of current members targeted for community services to ensure an orderly and timely transition to independent living and supported housing.

  7. Work collaboratively with Team Leader regarding member’s IRP development and programming to ensure that the skills training needs of members are met.

  8. Utilize all available community resources to meet the social, recreational, educational and vocational needs of members.  Encourage and facilitate development of natural supports for each member.

  9. Participate in on-call system developed by the organization.

  10. Assist in developing revenue and control expenses in accordance with assigned team budget.

  11. Ensure that all report writing and documentation generated by the team is timely, accurate, and reflects a high professional standard.

  12. Using the electronic medical records, input data and following through seeing services to their completion.

  13. Maintain total confidentiality and adhere to HIPPA law, CARF accreditation standards and Maryland State Regulations.

  14. Other duties as assigned by the Team Leader.


NARRATIVE:  The Community Support Team will be the center for information, documentation, decision-making, and implementation of plans for individual members on a caseload.  It will be responsible for the goals and strategies that make up the core of an individual member's program and progress.  The Assistant Community Support Team Leader has responsibility for the effective working of the team and the successful integration of the caseload in the larger community.  The expectation for the Assistant Team Leader is to assist the Team Leader with the day to day activities, develop an effective working relationship among employees with a wide range of differing functions through a commitment to consensus building and teamwork primacy.


AUTHORITY:  Position reports to the Team Leader who will approve working schedule and provide evaluation. 



Regular, full time, flexible schedule position; exempt from overtime.

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