1. Personal stability, flexibility, energy and commitment to working with people recovering from severe mental illness

2. Current CPR and First Aid certification; driver’s license and safe driving record; reliable transportation.

3. Excellent verbal and written communication skills.

4. Formal training at a Master’s Degree level in human services, licensed mental health professional preferred, and at least five years’ experience working with people recovering from severe mental illness in psychosocial programs.

5. Substantial supervisory track record with evidence of team work development and leadership.

6. Understanding of psychosocial rehabilitation concepts and implementation including assessment, IRP development, crisis intervention, working knowledge of community based services and resources.

7. Ability to link and interact with other agencies serving the needs of people recovering from severe mental illness.

8. Meet credentialing and privileging requirements as set out in Policy and Procedures.


1. Oversee all onsite and offsite operations and facilities in the county, including Community Support Teams, vocational services, day programming and (if applicable) Intensive and General Residential Rehabilitation; ensure that Health & Safety standards are met and that a safe environment is provided for staff and members.  Ensure that the program and physical environment of members are safe, clean, and in accord with applicable agency policies or administrative regulations.

2. Take part in all agency sponsored training programs required by supervisor.

3. Assume responsibility for the recruiting, developing, scheduling, training and supervision of Team Leaders and all other assigned staff; ensure teams are staffed to fulfill the mission is to provide community based services to members to ensure their safety, need for supervision, medical, emotional, vocational, general well-being, income and advocacy needs are being met, as well as ensure that they are meeting their IRP goals.  Review for correctness and sign off on all treatment plans.

4. Oversee placement of members targeted for community services to ensure an orderly and timely transition to independent living and supported housing.

5. Oversee effective crisis and respite services to members on caseload who require acute intensive coverage to expedite their return to less restrictive environment.

6. Oversee and maintain responsibility for day program activities regarding member IRP development and programming to ensure that the skills training needs of members are met and that necessary day program units are covered.

7. Forge links with all available community resources to meet the social, recreational, educational and vocational needs of members.

8. Oversee and facilitate the development of natural supports for each member.

9. Serve as on-call in roster set by the Executive Director.

10. Ensure that revenue and expenses are developed and controlled in accordance with county budget.

11. Ensure that all documentation generated by the teams is timely, accurate, and reflects a high professional standard.

12. Other duties as assigned by the Executive Director; attend Directory meetings.


Position reports to the Executive Director who will approve working schedule and provide evaluation.  County Director supervises Community Support Team Leaders, and if applicable, day program staff, CST advocates and other assigned staff.


Regular, full time, flexible schedule position; non-exempt from overtime; directory track - see published salary scale.

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